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How Does OPEN ACCESS™ Work?

As opposed to traditional fire alarm monitoring in which, when a fire alarm signal is generated at a building, it is sent to a ULC-Listed Monitoring Centre.  Upon receipt, the Monitoring Centre Operator will notify the Fire Department without verification.

OPEN ACCESS™ is a high-speed gateway that allows for the direct and immediate alarm delivery from third party ULC-Listed Monitoring Centres to emergency response dispatch centres.  This technology has been independently proven to save an average of 114.7 seconds on emergency response times thus reducing potential property damage and loss of life.

OPEN ACCESS™ Reduces Risk

OPEN ACCESS™ is a faster more reliable means of connecting fire alarm monitoring stations and emergency response teams.

A fire alarm system is designed to detect alarms and prompt people to get out of the building, they do not automatically notify the fire department of the alarm.  This means, that if the alarms are activated, the fire department will not be notified until someone calls.

In scenarios where fire alarm monitoring is present, a fire alarm signal is relayed to a Signals Receiving Centre.  Once received, operators will contact the fire department emergency response dispatch via telephone and verbally relay information to them regarding the alarm and then notify the building’s keyholders via phone as well.

By using OPEN ACCESS™, fire alarm signals are delivered directly from third party Signals Receiving Centres to emergency response dispatch centre’s CAD systems. By delivering pre-verified data to the fire department’s CAD system, OPEN ACCESS™ not only eliminates address and information intake, it also reduces the potential for human error in the dispatching process. This technology has been independently proven to save an average of 114.7 seconds on emergency response times thus reducing potential property damage and loss of life.  Read more about this study HERE.  Every single minute is crucial, considering a fire doubles in size every minute after the first four minutes.

Contact Us

Call 1 877 684 8970
Email oainfo@openaccess.ca

Open Access
1235 Bay Street, Suite #400
Toronto, ON
M5R 3K4

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